Email: Password:

HatchedIt Frequently Asked Questions (FAQ)

Have a question? Check here first, as we are constantly updating our HatchedIt Frequenlty Asked questions section.

If you cannot find what you are looking for please contact us.

Question: How do I set up my account?

Your family information is stored in the area titled MY ACCOUNT.  

There are two ways to get to MY ACCOUNT.  

  1. You can click on MY ACCOUNT at the top right of your board (to the right of the search box).  ??OR –
  2. When you are on your own bulletin board – a MY ACCOUNT tab will appear as one of the pink tabs.  ?

Set up your information and then add other family members so that all of your information is shared on one central board.

When you set up family members you can determine what controls to give them.  You decide if they have the right to edit or to only view the family calendar. 

Your family information (including passwords and email notifications) can always be accessed through the MY ACCOUNT page.

Please note: When you give someone the right to “EDIT” your Curate it page you are giving them the right to comment on that page – not the right to add photos.

 

Question: What makes this calendar different from any other ones online?

On HATCHEDit, you can choose different ways to share information, but control over privacy is always in your hands. 

Calendar information can be shared as follows:

- You can allow your immediate family (those members of MY ACCOUNT) to view the family calendar - all with their own log ins and passwords

- You can elect to give any other member of HATCHEDit access to your calendar

- (Coming in Feb.) You will be able to allow other members of HATCHEDit to see select categories on your calendar (for example you can give grandparents the rights to see all "Sporting" events

- You can send an event invitation to any HATCHEDit member and they will receive that invite in their Inbox as well as via their email address

- You can send an event invitation to anyone who is NOT a member of HATCHEDit and they will recieve an email invite with the details of the event on it. 

Question: How do I connect with other people on the site?

Right now you can connect with people by either searching their name in the SEARCH box at the top right of the screen.  Or, you can go into the ADDRESS BOOK and upload contacts from Yahoo, Gmail or Outlook.  

Once your contacts are uploaded, we will show you who is a HATCHEDit member by placing a HATCHEDit icon next to their name.  Then you can choose to connect with them on the site and give them permission to view aspects of your board. 

Question: Do you have phone apps?

YES! 

Our FREE iPhone app is available HERE: iTunes Market

Our FREE Android app is available HERE:  ANDROID MARKET

Question: Who can see my information?

On HATCHEDit the default setting for your information is always PRIVATE.   

Unless you specifically give someone access, nobody can see the information that you put into your account.  

For example, you may decide to give someone access to your CURATE IT page, but not to your CALENDAR.  
However, only HATCHEDit members can interact with you on the site.   

Within your own family – the main profile-holder also has the ability to set permissions for all adults and children.  

When you add any family members to your account on HATCHEDit, you are given the opportunity to assign each member rights to view or to view and edit parts of your family’s account.  

Once you are a member, if you want to adjust these permissions simply go to the MY ACCOUNT page.  

Anyone designated as a child on the site will not be able to interact with any members outside the family account they are a part of.  Children will also not show up for anyone outside your account searching their name on the site. 

For more information on this topic – please see our privacy policy.

Question: Where can I see my family information?

Your family information is stored in the area titled MY ACCOUNT.   

There are two ways to get to MY ACCOUNT.  

You can click on MY ACCOUNT at the top right of your board (to the right of the search box).  

OR – when you are on your own bulletin board – a MY ACCOUNT tab will appear as one of the pink tabs.  

On the MY ACCOUNT part of your board you can see all of the people in your immediate family (spouses, children, au pairs, etc) who you have included in your account.  This is also where you can control the permissions of those people and determine what they can and cannot view, and what they can and cannot edit.   

Please note: When you give someone the right to “EDIT” your Curate it page you are giving them the right to comment on that page – not the right to add photos.

Question: Are you contacting my children and my spouse?

When you add a spouse or a child to your account we ask for their email address.  That email address is what begins a new profile.   

If you do not want your children to have access to the site or to view anything on the site, simply do not include their email address on your account page. Your child’s email address is not mandatory information for being able to list them on your calendar.  

If you do want your children to have access, then enter their email address and we will send them their log in and password information for viewing the site.  They will only be able to see the parts of your family page that you determine they should see.   

Anyone designated as a child on the site will not be able to interact with any members outside the family account they are a part of.  They will also not be searchable to anyone outside your account searching the site for members.

Question: I would like my parents (or my grown children) to see my calendar – should I make them part of MY ACCOUNT?

While that might work in some cases, we recommend that you let grandparents, or grown children establish their own accounts and then send them an invitation to view your calendar. 

The best way to determine who to include in your own account is to pick anyone who lives in your house.

Question: How do I see my friends’ information?

Just because someone is connected to you through HATCHEDit, it does not mean that they can view any part of your board.  We refer to people who have access to any part of your board as being in “MY CIRCLE”.

In the MY CONTACTS tab you will see a LIST on the left side bar named MY CIRCLE – this will track all of the users that you have given permission to view some part of your board.

To amend the permissions of anyone in MY CIRCLE go to the contacts page and click on that person’s name.  The edit box will allow you to change any of the permissions on your friend so that you can add or subtract their ability to view any portion of your board.    

Only other members of HATCHEDit can be invited to view parts of your board.

Question: Why would I connect with someone on the site that I don’t want to share information with?

We envision HATCHEDit.com will be a site where people share with very small, tight knit groups.  We estimate that the average HATCHEDit.com user will share their calendar/curate/news information with only 10-20 people (including their immediate family). 

When you connect with another member on the site you have the option to share your calendar and curate it page with them.  You can also remove this permission whenever you like by going to that person's entry in your address book.  

Connecting with people on our site also allows you to invite them to events more easily (although you can also send invites to non-members as well).  

When you can see someone else's calendar you can also opt to add an event on their calendar to your schedule.  For example, if you are looking at your sibling's calendar and see a soccer game that your nephew is in over the weekend you can add that event to your calendar so you remember to stop by and cheer him on. 


The reason why you would upload your address book – even though you are only allowing a handful of people to view your information is because:

  1. it will allow you to see people’s up to date address/email information
  2. it will serve as your online, mobile address book
  3. it will allow you to view what groups they are in (groups will be launching soon)
Question: What are GROUPS?

Groups will be added to the site shortly after our launch.

Groups will be an area where you can communicate more broadly with the moms you interact with for specific aspects of your life.  For example, you might be the “class mom” for Mrs. Potter’s First Grade Class at your son’s school and decide to set up a GROUP for that class.

In this section you can set up your group, invite the other moms to it, and then have a central “meeting place” on HATCHEDit to post new information, and carry on a group communication.  Think of it as an open group chat controlled by a single moderator. 

For example:

You may sell a product as a part time job, and decide to set up a group that includes your best clients, so that you might inform them of upcoming sales, or events that you will be attending/hosting.  

A mom who runs a local ballet school may decide to make a group to represent her school and put up notices for special events, picture day information, inclement weather.  

Or, you may just decide that you want to have a place for a group chat amongst your closes girlfriends and form a group where you can do that.  (That’s what we’re going to use it for!)

Question: What if someone shows me their CURATE it page, and I do not want to let them see mine?

Different people have different requirements for privacy.  We all have friends whom we look to for opinions on products and news, and those are usually people who like to share information more broadly.  Then, there are people who do not actively post pictures or opinions online, but like to read and comment when their friends do.   

You may be invited to view 20 CURATE it boards, and choose to only have five people view your own.  You may be the communication conduit for your family and view 4 calendars outside your own families, and yet decide to let nobody see your own.  

What you do or do not decide to share on HATCHEDit is entirely up to you.

Question: Why is HATCHEDit.com listed as one of my friends? Can you see my information?

HATCHEDitCANNOT see your personal information.  We are listed on your contacts list because we are enormous fans of curating and wanted a way to share some of the wonderful things that we see in every day life with the members of our site. 

If you click on HATCHEDitin your contacts you will be able to see our Curate IT board and our calendar of events.

Question: Can I upload my contacts from other sources?

Yes. You can upload contacts that you have stored on Gmail, Yahoo!, Outlook, and Mac iAddress Book.

On the CONTACTS area of your board you will see “Send an Invite” on the left side of the page.  Click on this and you will be prompted to invite contacts you have stored on either Yahoo! Or Gmail.   

If you want to upload contacts from Outlook

To export a CSV file from Outlook:

  1. Open Outlook
  2. Select “Import and Export” from the File menu
  3. When the wizard opens, select “Export to a file” and click the “Next” button
  4. Select “Comma separated values (Windows)” and click the “Next” button
  5. Select the Contacts folder you would like to export and click the “Next” button
  6. Choose a filename and a place to save the file (for instance, “Contacts.csv” on the Desktop) and click the “Next” button
  7. Confirm what you are exporting: make sure the checkbox next to “Export…” is checked and click the “Next” button

To upload the file to HATCHEDit, simply click the “Choose File” button on the upload page and choose your newly-exported CSV file. Then click the “Upload Contacts” button.

Or from Mac Address Book

To export a vCard file from Mac OS X Address Book:

  1. Open Address Book
  2. Select the contacts you would like to export
  3. Select “Export vCards…” from the File menu
  4. Choose a filename and a place to save the file (for instance, “Contacts” on the Desktop) and click the “Save” button

To upload the file to HATCHEDit, simply click the “Choose File” button on the upload page and choose your newly-exported vCard file. Then click the “Upload Contacts” button.

 

Question: Do I need to use my own name for my account?

Because HATCHEDit is based on the idea of a smaller social circle, it does not make a lot of sense to use a fake name on our site.  After all, if you were to show up at a restaurant to meet your friends for dinner, and you were wearing a disguise, how would they know that it was you?   

Of course, if you typically use a nickname with your friends, feel free to use that nickname on our site.  However, in order to best leverage all that HATCHEDit has to offer identify through a name that your friends and family will recognize.

Question: How can I search for people on the site?

To search for someone: type in their name in the search box on the top right side of the site.  

If the person you are looking for is a member of HATCHEDit you will be able to send them an invite to connect with you on the site and to decide what information (if any) you would like to share with them.

Question: Can I coordinate with other calendars?

No. At this time we do not offer syncing with other calendar programs.

Question: How do I add an event to my calendar?

At the top right corner of the calendar is a button that reads, “add an event”.  Once you click on that button a new event will launch and allow you to fill in all of the important information.

Question: Can I view only on person in MY ACCOUNT's Calendar?

Yes.  Each family’s full calendar is shown as the default.  

Clicking on the colorful circle above each family member’s name generates a calendar that shows any activities that member is linked to, and includes any other family members that are participating in those activities.

Question: How do I print my calendar?

At the top of the calendar page of your board you will see a “Print” option.  This will allow you to print in day, week, or month view.

Question: Can I see a breakdown of my family’s activities?

No. This is a feature that we hope to add soon so that you might monitor the types of activities and the volume of certain activities for each family member.

Question: What is curate?

Curating – in the simplest terms – is choosing your favorite things, and keeping track of what those are.  We curate every day when, for example we choose to buy one type of soap over another; or when we choose to shop at one supermarket as opposed to another.  

Oprah took curating to a higher level when she started sharing “her favorite things” with her audience.  In the same way HATCHEDit wants to give you a place to curate your favorite things.  

The Curate it area of HATCHEDit is a place where you can keep track of things that you have, or want, or want to consider and remember.  You might curate products.  You might curate events, or special moments that you want to share with a select few friends.   

The Curate it area can also serve as a place for you to store a series of things.  For example, if you are redoing your living room, you may want to curate pictures of different fabrics and pieces of furniture so that you can see how they look together.

Question: How do I upload a picture to curate?

On the top right corner of the Curate it board there is a button: “Add a photo”.  Click on this button and a box will pop up on your screen.

Click on upload an image and then you can search your computer files, and choose which photo you would like to upload.

Question: What if I don’t want to curate?

If you do not want to curate, you can always use the Curate it section as a photo album.  You can also always look at the HATCHEDit Curate it page, where we will be curating items that we like.

Question: What happens to the images that move off the Curate it page?

Images that move off the page cycle to pages behind your Curate it board.  To see these images you can hit the NEXT button at the bottom right of the board.

Question: Why are you asking me to choose a category when I curate a photo?

We have selected four broad categories for the items you curate:  family, home, love, and fashion.  In the future, when we introduce reporting and additional organizing capabilities you will have the ability to view all of the photos that you curated in each category.  For example, if you want to go back and view all of your family photos – you will be able to break them out by category.

Question: Why are there news and blog feeds already on my News Tab?

There are so many fantastic blogs on the web.  After extensive research in the blogosphere, we have curated some of the best blogs that we have found.   

These include: Dooce (mommy), The Pioneer Woman (lifestyle), The Modchik (lifestyle and photography), Elements of Style (style), Little Green Notebook (design), Smitten Kitchen (cooking), CocoCake Cupcakes (baking), Socialite Life (pop culture), Pop Goes the Week (pop culture), and The Sartorialist (style).   

You can add your own favorite blogs and news sites to this board, and if you do not like a site that we have curated you can delete any of the pre-loaded blogs that we have provided.

Question: What is an RSS feed?

RSS feeds are used on many content sites.  The abbreviation stands for Really Simple Syndication (RSS), and simply said, lets you track your favorite content sites so that you can see when new information/articles are added. 

Question: How do I add a news site?

At the top right corner of the NEWS area is a button:  “add a feed”.  When you press that button it lets you add a link to the news site that you want to add.  The site will ask you for the FEED URL. 

To find a site’s FEED URL – go to the news site you want to track and look for the RSS Feed sign on the page.  It looks like this:   RSS icon

When you click on that button it will take you to the page for that site’s RSS Feed and you can input this link where it says FEED URL

Question: How do I add a blog?

At the top right corner of the BLOG area is a button:  “add a feed”.  When you press that button it lets you add a link to the blog site that you want to add.  The site will ask you for the FEED URL. 

To find a site’s FEED URL – go to the blog site you want to track and look for the RSS Feed sign on the page.  It looks like this:

Rss iconWhen you click on that button it will take you to the page for that site’s RSS Feed and you can input this link where it says FEED URL

Question: Is there a phone app for HATCHEDit.com?

We are currently developing a phone app.  We anticipate an Android app will be available in November, and shortly after that we will have an iPhone app ready. 

Question: My Question is not listed on this page

If the answer you are looking for is not here - please refer to our CONTACT US page.